Privacy Policy
We are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).
We are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).
Information We Collect
When you use our website or place an order, we may collect personal information including:
Name and surname
Email address
Phone number
Billing and delivery address
Order history
Payment information (processed securely by our payment service provider)
Any information you provide when contacting us
How We Use Your Information
We collect and process your personal information to:
Process and deliver your orders
Process payments securely
Communicate with you regarding your orders
Provide customer support
Improve our products, services, and website
Comply with legal and regulatory obligations
Send marketing communications where you have consented or where permitted by law
Sharing Your Information
We do not sell your personal information.
We may share your information with trusted third parties only where necessary, including:
Payment service providers
Courier and delivery companies
IT and website service providers
Government or regulatory authorities where required by law
These third parties are required to protect your personal information and use it only for the services they provide.
Data Security
We take reasonable technical and organisational measures to protect your personal information against loss, unauthorised access, misuse, alteration, or disclosure.
Cookies
Our website may use cookies and similar technologies to improve your browsing experience, remember your preferences, and analyse website traffic. You can disable cookies through your browser settings, although some website features may not function properly.
Your Rights Under POPIA
Subject to applicable law, you have the right to:
Request access to your personal information
Request correction of inaccurate or incomplete information
Request deletion of your personal information where appropriate
Object to the processing of your personal information in certain circumstances
Withdraw your consent where processing is based on consent
Lodge a complaint with the Information Regulator (South Africa)
Retention of Information
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or to comply with legal, tax, and accounting obligations.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights under POPIA, please contact us using the contact details provided at the bottom of this page,
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.
By using our website, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal information in accordance with POPIA where applicable.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to crystaljelliesza@gmail.com.
